Privacy Policy
ADH Abrechnungszentrum für Heilmittelerbringer GmbH ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect through this website, why we collect it, and how it is handled, in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection law.
1. Data controller
The data controller responsible for this website is:
ADH Abrechnungszentrum für Heilmittelerbringer GmbH
Russellstraße 28
26871 Papenburg
Deutschland
Telephone: +49 617 788 900
Email: support@adh-abrechnung.ltd
2. Scope of this policy
This website is provided for general informational purposes only. It does not offer paid services, process payments, or facilitate contract enrolment. This policy covers the personal data processed when you browse this website, use the contact form, or interact with the cookie consent tool.
3. Data we collect
3.1 Information you provide
- Name, email address, and optional phone number, when submitted through our contact form.
- The content of any message you send us, including the subject you select.
3.2 Information collected automatically
- Technical information such as browser type, device type, and general usage patterns, collected through cookies described in our Cookie Policy.
- Server log data, including IP address and access times, which may be processed for security and troubleshooting purposes.
We do not knowingly collect sensitive health data through this website. Please do not include medical details or health records in the contact form.
4. Purpose and legal basis of processing
| Purpose | Legal basis |
|---|---|
| Responding to inquiries submitted via the contact form | Art. 6(1)(b) GDPR, pre-contractual measures, or Art. 6(1)(f) legitimate interest |
| Operating and securing the website | Art. 6(1)(f) GDPR, legitimate interest in a functioning and secure website |
| Optional analytics and preference cookies | Art. 6(1)(a) GDPR, your consent given via the cookie banner |
5. Data retention
We retain personal data submitted through the contact form only for as long as necessary to address your inquiry, and afterwards for a limited period to comply with applicable legal or documentation obligations. Cookie preferences are stored locally in your browser until you clear them or withdraw consent.
6. Data sharing
We do not sell personal data. We may share limited data with service providers who support the technical operation of this website, under appropriate data processing agreements, and only to the extent necessary for that purpose. We do not transfer personal data to insurers or third parties for billing decisions through this website.
7. International transfers
Where any processing involves a transfer of data outside the European Economic Area, we take steps to ensure an adequate level of protection, such as relying on the European Commission's Standard Contractual Clauses.
8. Your rights
Under the GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data, subject to legal retention requirements.
- Request restriction of, or object to, certain processing activities.
- Request data portability where technically feasible.
- Withdraw consent at any time where processing is based on consent, without affecting prior lawful processing.
- Lodge a complaint with a competent supervisory authority.
To exercise any of these rights, please contact us at support@adh-abrechnung.ltd.
9. Cookies
This website uses cookies to operate correctly and, where you consent, to understand general usage patterns. Full details are provided in our Cookie Policy.
10. Children's privacy
This website is not directed at children, and we do not knowingly collect personal data from children through the contact form.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised.
12. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us using the details in section 1, or through our contact page.